FREQUENTLY ASKED QUESTIONS
At The Bead N Crystal & Enclave Gems, we specialize in selling a wide variety of minerals from around the world. Our collection includes popular products like Minerals $1.50 and many more. We offer a diverse range of minerals to cater to different interests and preferences.
We take pride in offering unique and high-quality minerals to our customers. Our team of experts carefully selects each mineral, ensuring its authenticity and beauty. We source our minerals from trusted suppliers and guarantee their quality. When you purchase minerals from us, you can be confident that you are getting a truly unique piece.
Yes, we have a 14-day return policy. If you are not satisfied with your purchase, you can return the item within 14 days of receiving it. Please note that the item must be unused and in the same condition as when you received it. You will be responsible for the return shipping costs. For more information, please refer to our refund policy.
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within a certain amount of days and applied to your original method of payment. The exact time it takes for the refund to appear in your account may vary depending on your bank or credit card company.
Yes, we offer international shipping to select countries. The shipping cost and delivery time may vary depending on the destination. Please note that international customers are responsible for any customs duties or taxes imposed by their country's customs regulations.
Yes, we provide tracking information for all orders. Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track the progress of your shipment on our website or the shipping carrier's website.
Yes, we are committed to ethical sourcing practices. We work closely with our suppliers to ensure that the minerals we sell are obtained through responsible and sustainable methods. We prioritize the well-being of both the environment and the communities involved in the mining and extraction processes.